osTicket is a widely-used open source support ticket system. Plain and simple it is a lightweight feature packed support ticket tool written mainly using PHP scripting language. An attractive alternative to higher-cost and more complex customer support systems; simple, lightweight and easy to setup and use. The best part is, it’s completely free.
osTicket seamlessly integrates all tickets created via email and web-based form with a simple web interface. Easily manage, organize and archive all your support requests. Your clients will also be able to view tickets status and history online.
osTicket let you set up a full support system in minutes with its free script. This system is good for internet marketer or startup enterprises that run small businesses just starting out and even large corporations.
[tags] osTicket, ticketing system, support system [/tags]